Privacy Policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect and use your personal information (in certain circumstances), as well as the procedures we use to ensure the confidentiality of your data. It also outlines your choices regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in this privacy policy. We only collect information when necessary or directly related to our relationship with you.

We will retain your data in accordance with the law, or use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a special online account on the site which you access using a username and password.

1 – Data We Collect

We may collect your information if you wish to place an order for a product on our site.

We collect, store, and process your data to complete your purchase and to manage any potential future claims, as well as to provide you with our available services. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to process your orders and to supply the services and information offered on our site at your request. Additionally, we use your information to manage your account with us, verify online financial transactions, audit data downloads from the site, identify site visitors, develop page design/content, and send useful or requested information (for example, about our products and services) — unless you choose not to receive such communications. We will contact you via email with details of other products and services if you wish. If you prefer not to receive any promotional or marketing communications, you may opt out at any time.

We may give your name and address to a third party to deliver your order (such as a shipping agent or supplier).

We may be able to store details about your current order on our site, but for security reasons, we cannot retrieve it directly. By logging in to your account, you can view information regarding your completed or pending orders and manage your address details. You must maintain strict confidentiality when accessing your personal data — do not make it available to any unauthorized third party. We are not responsible for misuse of passwords, unless such misuse is caused directly by us.

Other Uses of Your Personal Information

We may use your personal data in opinion surveys and marketing studies for statistical purposes, while fully guaranteeing its confidentiality, and you may withdraw from this at any time. Your email address will only be disclosed if you agree to take part in competitions. Survey responses are kept entirely separate from your private email.

We may send information about us, our websites, products, sales, offers, newsletters, or anything related to affiliated companies or partners. If you do not wish to receive such information, please click the “unsubscribe” link in any email we send, and we will stop sending these messages within seven working days. We may contact you to clarify information if needed.

We may use certain data — while maintaining privacy — for purposes such as verifying user locations and tracking their visit to the site or email links, and to provide anonymous data (not personally identifiable) to third parties, such as publishers. However, this data will not identify you personally.

Competitions

In the context of any competition, we use data to inform winners and announce our offers. Further conditions of participation will be available with each competition.

Third Parties & Website Links

We may transfer your information to other companies in our group or agents and subcontractors to help us with relevant transactions in accordance with this privacy policy. For example, we may use third parties to deliver products to you, collect payments, conduct statistical or marketing research, or assist our customer service team. We may need to exchange information with third parties to protect against fraud and reduce credit risk. If our business (or part of it) is sold, we may need to transfer our databases containing your personal data. Other than as outlined in this policy, we will not sell or disclose your personal data to any third party without your prior approval, unless required to do so by law. Our site may contain third-party ads or links to other websites. Please note, we are not responsible for the privacy policies of these external sites nor for any third parties to whom we transfer your data under this privacy policy.

2 – COOKIES

Accepting cookies is not a prerequisite for visiting the site. However, the “shopping cart” functions on the site can only be used if cookies are enabled. Cookies are small text files that allow our server to identify your computer as a unique user during your visit. Your browser stores these files on your hard drive. Cookies can be used to detect your IP address and save you time when you are on the site. We use cookies to ensure your convenience when browsing (e.g., remembering your identity to retrieve your cart without re-entering your email) — not to collect other data about you for targeted marketing. You can set your browser to not accept cookies, but this will limit your use of the site. Please be assured our use of cookies does not include any personal or private information and is virus-free.

This website uses Google Analytics, a service provided by Google to analyze web pages. Google Analytics uses cookies to analyze how users use the site. The data generated (including your IP address) may be transferred to and stored on Google servers in the USA. Google may pass this information to third parties if required by law or if those third parties process data on Google’s behalf. Google will not link your IP address with any other data held by Google. You can refuse cookies, but note you may not be able to use all the features of the site. By using this site, you consent to Google’s processing of your information as described.

3 – Security

We use appropriate security technologies and procedures to prevent unauthorized access to your information and its loss or destruction. When we collect data via the site, we store your personal information on a secure server protected by firewalls.

When collecting payment card information electronically, we protect it using encryption such as SSL (Secure Sockets Layer). Although we cannot guarantee absolute protection, it makes it difficult for hackers to access this information.

We strongly advise you not to send credit or debit card details via unencrypted electronic means. We have strict physical, electronic, and procedural safeguards and may occasionally request identity verification before granting access to personal data.

It is your responsibility to protect your password and device against unauthorized access.

4 – Customer Rights

If you have any concerns about your data, you have the right to request access to your personal information that we hold or process. You can also ask us to correct any errors in your personal data free of charge.

At any time, you may also request that we stop using your personal data for direct marketing purposes.